Comment by Eric Blair

So you’d suggest trickling out the repairs I want to get done on my TiBook instead of building one massive repair order prior to my AppleCare’s expiration?

posted at 1407 on Wednesday, 09 February 2005

Comment by Chris Lawson

That depends. They test computers that come in fairly thoroughly, so if there are several minor hardware problems, they’ll probably find ‘em all the first time. That’s how they decided my hard drive needed replacing back in December — it went in for a new backlight, and it came back with a new backlight and a new (and immediately defective) hard drive. I think the big thing they want to compensate you for is recurring problems, where something fails multiple times, or a string of semi-major problems befalls a computer.

cl

posted at 1407 on Wednesday, 09 February 2005

Comment by Lee Bennett

From us Florida residents:

Quit rubbing it in!

posted at 1407 on Wednesday, 09 February 2005

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